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Radiographic Service Programs

150+ Field Service Engineers Near You!

Need Service Now?

Radiographic Service Programs

150+ Field Service Engineers Near You!

Need Service Now?

Why BMI-PMI?

With flexible service plans, you can rely on BMI-PMI’s service team to minimize downtime and its potential negative impact on revenue. We provide exceptional customer service thanks to our industry-leading response time, proximity to your facility, and the ability to diagnose and repair issues remotely.

Why BMI-PMI?

With flexible service plans, you can rely on BMI-PMI’s service team to minimize downtime and its potential negative impact on revenue. We provide exceptional customer service thanks to our industry-leading response time, proximity to your facility, and the ability to diagnose and repair issues remotely.

Flexible Service Contracts

We will tailor a package to fit your specific needs… from FULL PLATINUM SERVICE to BIOMED BACKUP AND TRAINING …we will be there when you need us.

ISO:13485 Certified

At Brown’s Medical Imaging, we are proud to be ISO:13485 certified. Our ISO:13485 certification is the capstone of our commitment to quality and customer service. It involves rigorous testing and periodic audits to ensure our quality management system is functioning effectively. When you partner with Brown’s, you are partnering with our dedication to outstanding quality, dependability, and customer satisfaction.

Flexible Service Contracts

We will tailor a package to fit your specific needs… from FULL PLATINUM SERVICE to BIOMED BACKUP AND TRAINING …we will be there when you need us.

ISO:13485 Certified

At Brown’s Medical Imaging, we are proud to be ISO:13485 certified. Our ISO:13485 certification is the capstone of our commitment to quality and customer service. It involves rigorous testing and periodic audits to ensure our quality management system is functioning effectively. When you partner with Brown’s, you are partnering with our dedication to outstanding quality, dependability, and customer satisfaction.

MRI/CT Service

  • Proactive Remote Monitoring
  • Proactive Remote Diagnostics
  • Flexible Contracts
  • Engineers in your area
  • 150+ Field Service Engineers
  • ISO:13485 Certified

Radiographic Service

  • Labor/Travel Coverage M-F, 8am-5pm
  • 100% Parts Coverage Options
  • Optional Detector Drop Detection
  • Optional Tube Coverage
  • Preventative Maintenance
  • Inspections per OEM Specifications
  • Remote/Phone Support & Diagnostics
  • Engineers in your area
  • 150+ Field Service Engineers
  • Software Updates
  • ISO:13485 Certified

Mammography Service

  • Proactive Remote Monitoring
  • Proactive Remote Diagnostics
  • Flexible Contracts
  • Remote/Phone Support & Diagnostics
  • Engineers in your area
  • 150+ Field Service Engineers
  • ISO:13485 Certified

“Working with BMI has been a great experience. The service engineers are very gracious. It is always a joy to work with BMI and they never make you wait for an answer.”

Jana Simons – Radiology Director, Edwards County Medical Center

"Browns is amazing! I've never felt that any question I asked was stupid. They are so helpful and so willing to work with us to get things the way we like it."

Karen Koelzer – Radiology Technologist, Community  Healthcare System

"I have had to deal with other service contracts that have kind of put us off and made us wait for service. We currently use Browns. And we've never had any issues getting things taken care of."

Jennifer Johnson – Mammography Technologist, Sotheast Iowa Regional Medical Center

“Working with BMI has been a great experience. The service engineers are very gracious. It is always a joy to work with BMI and they never make you wait for an answer.”

Jana Simons – Radiology Director, Edwards County Medical Center

"Browns is amazing! I've never felt that any question I asked was stupid. They are so helpful and so willing to work with us to get things the way we like it."

Karen Koelzer – Radiology Technologist, Community  Healthcare System

"I have had to deal with other service contracts that have kind of put us off and made us wait for service. We currently use Browns. And we've never had any issues getting things taken care of."

Jennifer Johnson – Mammography Technologist, Sotheast Iowa Regional Medical Center

radiology device

MRI/CT Service

Innovative Imaging Service Solutions
PROACTIVE REMOTE MONITORING

Our Remote Proactive Monitoring can identify and resolve small performance issues BEFORE they become BIG PROBLEMS. Data-driven maintenance prediction tools continuously monitor your system and forecast maintenance needs. This allows you to schedule maintenance when it will cause the least disruptions to your operations.

PROACTIVE REMOTE DIAGNOSTICS
BMI-PMI’s unique remote diagnostics supports HIGH UPTIME by seamlessly integrating your equipment with the BMI-PMI digital services network, so our engineers can evaluate, diagnose and resolve technical issues remotely when you report a problem.
Labor/Travel Coverage

Monday through Friday, 8 a.m. to 5 p.m., local time.

Engineers in Your Area

Our nearby engineers minimize downtime with personalized service!

150+ Field Service Engineers

With over 150 field service engineers on our team, we are equipped to provide rapid and reliable technical support across a wide range of industries.

Software Updates
Our engineers handle all software updates, which are included.
radiology device

MRI/CT Service

Innovative Imaging Service Solutions
PROACTIVE REMOTE MONITORING

Our Remote Proactive Monitoring can identify and resolve small performance issues BEFORE they become BIG PROBLEMS. Data-driven maintenance prediction tools continuously monitor your system and forecast maintenance needs. This allows you to schedule maintenance when it will cause the least disruptions to your operations.

PROACTIVE REMOTE DIAGNOSTICS

BMI-PMI’s unique remote diagnostics supports HIGH UPTIME by seamlessly integrating your equipment with the BMI-PMI digital services network, so our engineers can evaluate, diagnose and resolve technical issues remotely when you report a problem.

Labor/Travel Coverage

Monday through Friday, 8 a.m. to 5 p.m., local time.

Engineers in Your Area

Our nearby engineers minimize downtime with personalized service!

150+ Field Service Engineers

With over 150 field service engineers on our team, we are equipped to provide rapid and reliable technical support across a wide range of industries.

Software Updates

Our engineers handle all software updates, which are included.

radiology device

Radiographic Service

Professional Service You Can Count On
Labor/Travel Coverage

Monday through Friday, 8 a.m. to 5 p.m., local time.

Parts Coverage

Solutions to meet your practice’s needs.

Preventive Maintenance

We conduct inspections according to OEM specifications.

Remote Support

We offer remote and phone support, along with remote diagnostics.

Engineers in Your Area

Our nearby engineers minimize downtime with personalized service!

150+ Field Service Engineers

With over 150 field service engineers on our team, we are equipped to provide rapid and reliable technical support across a wide range of industries.

Software Updates

Our engineers handle all software updates, which are included.

radiology device

Radiographic Service

Professional Service You Can Count On
Labor/Travel Coverage

Monday through Friday, 8 a.m. to 5 p.m., local time.

Parts Coverage

Solutions to meet your practice’s needs.

Preventive Maintenance

We conduct inspections according to OEM specifications.

Remote Support

We offer remote and phone support, along with remote diagnostics.

Engineers in Your Area

Our nearby engineers minimize downtime with personalized service!

150+ Field Service Engineers

With over 150 field service engineers on our team, we are equipped to provide rapid and reliable technical support across a wide range of industries.

Software Updates

Our engineers handle all software updates, which are included.

radiology device

Mammography Service

Always Within Reach
Labor/Travel Coverage

Monday through Friday, 8 a.m. to 5 p.m., local time.

Preventive Maintenance

We conduct inspections according to OEM specifications.

Remote Support

We offer remote and phone support, along with remote diagnostics.

Engineers in Your Area

Our nearby engineers minimize downtime with personalized service!

150+ Field Service Engineers

With over 150 field service engineers on our team, we are equipped to provide rapid and reliable technical support across a wide range of industries.

Software Updates

Our engineers handle all software updates, which are included.

radiology device

Mammography Service

Always Within Reach
Labor/Travel Coverage

Monday through Friday, 8 a.m. to 5 p.m., local time.

Preventive Maintenance

We conduct inspections according to OEM specifications.

Remote Support

We offer remote and phone support, along with remote diagnostics.

Engineers in Your Area

Our nearby engineers minimize downtime with personalized service!

150+ Field Service Engineers

With over 150 field service engineers on our team, we are equipped to provide rapid and reliable technical support across a wide range of industries.

Software Updates

Our engineers handle all software updates, which are included.

Get Started!

Request Service Program Info